Privacy policy

UBC supports records management, information security and protection of privacy in accordance with:

For further information on Access and Privacy at UBC, please contact the Legal Counsel, Information and Privacy by email at

Commitment to privacy

Personal information provided on contact, subscription or registration forms is collected pursuant to section 26(c) of the Freedom of Information and Protection of Privacy Act (FIPPA), RSBC 1996, c.165, as amended. The information will be used for the purposes of: answering inquiries; admission; registration; academic progress; notification of future courses; and operating other UBC-related programs. UBC collects, uses, retains and discloses information in accordance with FIPPA. UBC may share and disclose personal information within the University to carry out its mandate and operations. Information, in aggregate form only, may also be used for research purposes and statistics.

Should you have any questions about the collection of information, please contact the Director, Marketing, UBC Extended Learning, 410-5950 University Boulevard, Vancouver, BC, V6T 1Z3.

Updating your student registration profile

At any time you can update your profile in UBC Extended Learning’s student registration system to let us know if you no longer wish to receive emails, phone calls, and/or mailings from UBC Extended Learning. To indicate how you would like us to communicate with you, please log into your lifelong learning account and click on My Profile in left sidebar. To retire your record please call +1 604 822 1444.

Updating your email subscription preferences

If at any time you wish to change your preferences or be removed from our subscription lists, click the "Update Your Preferences" or "Unsubscribe" links found at the bottom of each email.

Recording of lectures

Instructors may record real-time online lectures for students who are unable to attend. Students will be informed if recording will be taking place. Students can maintain their privacy by logging in using only their first name or a nickname, turning off their camera, and muting their microphone. The lecture recordings are secure and confidential.

Website information and online advertising

We may work with third parties using cookies, web beacons, and similar technologies to collect or receive non-personal information in aggregate and use that information to provide measurement services and targeted ads. This information is kept indefinitely. This helps us promote our website (and UBC) to those who have already shown an interest in UBC.

You can opt out of this collection and use of information for ad targeting at any time. If you have opted out of web tracking through your internet browser, we will not track your visit.

If you have any questions about how your information is collected in relation to the website or online advertising, please contact our Legal Counsel, Information and Privacy office.

Our use of cookies

This website places cookies on your computer. Cookies allow our website know if your computer or device has visited our site before. Cookies can then be used to help us understand how our site is being used, help you navigate between pages efficiently and remember your preferences, and generally improve your browsing experience. Cookies can also help ensure marketing you see online is more relevant to you and your interests. To find out more about the cookies we use, see our Cookie policy.

How can we help?

We’re here to answer your questions, discuss learning options and provide insights, recommendations and referrals.  

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