Find answers to your questions about registering and applying for UBC Extended Learning courses and programs. From technical support to payment options, access the information that will help you get started on your learning journey.
Student Services will close at 4:30pm Pacific Time on December 23, 2024 and will reopen January 2, 2025 at 8:30am Pacific Time. Online registration and applications will be available 24 hours a day, seven days a week.
If you have questions or encounter issues please contact us by email or by telephone at 604 822 1444, Monday-Friday, 8:30am-4:30pm Pacific Time.
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How online courses work
Online courses at UBC Extended Learning are engaging, flexible and designed to optimize your learning. Learn more about the variety of online formats we offer.
How to register or apply
Step-by-step instructions on how to register for a course or apply to a program, as well as information about what to expect next.
How to log in or create an account
Step-by-step instructions on how to log in to UBC’s Lifelong Learning registration system and how create a student account, as well as answers to frequently asked questions.
How to pay
Accepted forms of payment and how to submit payment. Information about UBC employee tuition waivers.
Eligibility, admissions and accommodations
Before you register or apply, ensure you meet any course and program requirements. Find information about accessing and arranging accommodations.
Registration technical support
Reset your password, enable cookies and get answers to other technical issues related to registration, including your Campus Wide Login (CWL).
Financial assistance
Explore the bursaries, grants and student loans available for UBC Extended Learning programs and participants.
Refunds, cancellations and transfers
Review our policies regarding refunds, cancellations and transfers, including the written notice required to be eligible for a refund if you withdraw from a course or program.
How can we help?
We’re here to answer your questions, discuss learning options and provide insights, recommendations and referrals.
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UBC Vancouver is located on the traditional, ancestral and unceded territory of the xʷməθkʷəy̓əm (Musqueam).