Communication

This course is designed especially for professionals who speak English as an additional language. Improve your pronunciation, fluency and presence in speaking English publicly. Build your confidence in different speaking situations, such as talking to one person, or presenting in a team meeting or in front of a large audience.

Other start dates: Jun 03, 2025; Jul 02, 2025; Jul 03, 2025

Learn to communicate with clarity and confidence in a variety of workplace, professional and personal settings. Understand how native English speakers handle conversations at work fluently and effectively by using appropriate words and vocabulary, implied meanings and non-verbal communication.

Other start dates: Apr 15, 2025; Jun 07, 2025; Jul 02, 2025; Jul 03, 2025

Designed especially for professionals whose first language is not English, this fast-paced and dynamic course empowers you to improve your conversational skills for today's business environment. Develop the confidence to feel successful in one-on-one discussions, workplace meetings, interviews and business negotiations.

Other start dates: Jun 11, 2025; Jul 05, 2025

Sound more natural and confident when you speak English by learning about rhythm, stress patterns, linking sounds and intonation. Understand your pronunciation as it relates to sounds that may not exist in your first language to improve the clarity of your English and increase others' understanding of your speech.

Other start dates: Apr 29, 2025; Jun 03, 2025; Jul 02, 2025

Take your intercultural understanding to the next level and build essential skills and practices to create welcoming spaces for all

Other start dates: Sep 11, 2025; Jan 15, 2026; Apr 16, 2026; Sep 10, 2026

Designed specifically for students learning English as an additional language, this course introduces effective communication strategies used in the North American business environment. Create clear, convincing and memorable business communications targeted at diverse audiences.

Other start dates: Jul 08, 2025

Designed specifically for multi-language learners, this course focuses on advanced areas of professional communication including tone, context, and relationship-building strategies.

Learn to integrate intercultural and social justice perspectives and take a critical look at intergroup relations. Review identity development models and explore how culture, ethnicity and race shape intercultural interactions. Look at the impact of systemic issues of power and privilege. Develop practical strategies for meaningful intergroup dialogue and engagement.

Other start dates: Jan 22, 2026; Sep 17, 2026

Help your organization make the most of diversity through increased creativity and innovation, enhanced employee engagement and better service to clients. Explore systemic barriers and inclusive practices in designing communication strategies with employees, clients and customers. Learn to develop policy frameworks and best practices; engage in community consultation; lead and supervise staff and volunteers; and plan programs.

Other start dates: Oct 16, 2025; Apr 09, 2026; Oct 01, 2026

Explore your leadership strengths and areas of growth and opportunity when leading in an intercultural setting. Complete the Intercultural Development Inventory and receive individualized feedback on your results. Reflect on your cultural identity, role and challenges in your own leadership context and develop a plan for applying your skills to create change and build inclusive communities and organizations.

Other start dates: Oct 23, 2025; May 07, 2026; Oct 22, 2026

Address more complex workplace communication scenarios. Gain more advanced skills and fluency for negotiating, interviewing and leading meetings and teams. Practise your presentation and public speaking skills, and acquire the language and business vocabulary you need for leading others, teambuilding and training or teaching.

Dig deeper into how English sounds are structured to understand your own speech rhythm and patterns and how your first language influences your spoken English. Receive continual and immediate feedback in class to help correct common mispronunciations.

In this live online information session, get an overview of the programs and courses, the 100% online curriculum, and benefits and learning outcomes. Hear from a participant and learn more about how they experienced the program and how they are using what they learned in the program.

Learn tools to build culturally diverse and inclusive teams. Enhance your skills to establish, motivate and lead your existing group toward inclusion. Develop strategies for transforming conflict and understand the influence of culture on teamwork.

Other start dates: Jan 29, 2026

Achieve success in conflict resolution through negotiation strategies that cut through misunderstanding, miscommunication, impasse, and implicit bias. Tap into your intercultural intelligence skills to negotiate conflict effectively.