Intercultural communication

Take your intercultural understanding to the next level and build essential skills and practices to create welcoming spaces for all

Achieve success in conflict resolution through negotiation strategies that cut through misunderstanding, miscommunication, impasse, and implicit bias. Tap into your intercultural intelligence skills to negotiate conflict effectively.

Learn tools to build culturally diverse and inclusive teams. Enhance your skills to establish, motivate and lead your existing group toward inclusion. Develop strategies for transforming conflict and understand the influence of culture on teamwork.

Explore your leadership strengths and areas of growth and opportunity when leading in an intercultural setting. Complete the Intercultural Development Inventory and receive individualized feedback on your results. Reflect on your cultural identity, role and challenges in your own leadership context and develop a plan for applying your skills to create change and build inclusive communities and organizations.

Learn to integrate intercultural and social justice perspectives and take a critical look at intergroup relations. Review identity development models and explore how culture, ethnicity and race shape intercultural interactions. Look at the impact of systemic issues of power and privilege. Develop practical strategies for meaningful intergroup dialogue and engagement.

Help your organization make the most of diversity through increased creativity and innovation, enhanced employee engagement and better service to clients. Explore systemic barriers and inclusive practices in designing communication strategies with employees, clients and customers. Learn to develop policy frameworks and best practices; engage in community consultation; lead and supervise staff and volunteers; and plan programs.

In this live online information session, get an overview of the programs and courses, the 100% online curriculum, and benefits and learning outcomes. Hear from a participant and learn more about how they experienced the program and how they are using what they learned in the program.

Learn more about our fully online programs to develop intercultural competencies. At the info session, meet a graduate of the program and a course facilitator who will share about their experiences in the program. Ask us questions and ensure you have the information you need to make an informed decision about the right courses for you.