Refund and Cancellation Policy

If you would like to withdraw from a course, please submit written notice at least three business days before the course begins to be eligible for a refund (less a $50 administration fee). Registration fees of $50 or less are non-refundable unless a course is cancelled by UBC Extended Learning. No refund will be made for cancellations received later than three business days before the course begins. Some exceptions to this policy apply (see below).

UBC Extended Learning is sometimes forced to cancel courses due to insufficient enrolment or other reasons. If this occurs, a full refund is processed and sent to you automatically.

Certificate, Award of Achievement, and Future Global Leaders

Special withdrawal and cancellation policies apply to UBC Extended Learning certificate, award of achievement, and Future Global Leaders as well as courses within these programs. Application fees are non-refundable. Please see the program page for any specific details. 

Summer Institutes

The withdrawal deadline for summer institutes is seven business days prior to the start date. A $100 administration fee is deducted from each refund. No refunds will be given for written notices received less than seven business days prior to the start date.

Course Transfers

Transferring from one course to another or changing from one course to another offering of the same course within three business days of the course start date is considered a withdrawal and a new registration. The $50 administration fee for withdrawals will be charged for the transfer or change.

See also our Admission, Code of Conduct and Privacy Policies.