Develop the coaching skills and confidence to influence positive employee engagement, culture and performance in workplaces and organizations. As an organizational coach, you can help organizations achieve strategic objectives, enhance leadership capacities and empower people to create solutions and sustainable change.
The UBC Certificate in Organizational Coaching is an eight-month part-time International Coaching Federation (ICF) Accredited Coach Training Program (ACTP) that leads to the Certified Organizational Coach credential. It’s the only organizational coaching program accredited by the ICF, and the first university-based organizational coaching program of its kind in Canada.
- Program Format: 100% online with a cohort of 48 peers
- Duration: Eight months part-time, includes 132.25 ICF Accredited Coach Training Program hours, 32+ logged coaching hours, and 10 hours of one-on-one mentor coaching toward an ICF ACC (100 hours) or PCC credential (500 hours)
- Cost: $9,950
- Next program start date: February 9, 2022
- Application deadline: Wednesday, October 20, 2021 (Waitlist)
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The UBC Certificate in Organizational Coaching training program supports you in:
- developing and practising International Coaching Federation core competencies and skills at a beginner Professional Certified Coach practitioner level to support people development at all levels of an organization
- gaining confidence to apply the skills you acquire through experiential and hands-on training that includes a practicum, mentoring and audited coaching sessions
- building your credibility with a recognized credential that has gone through rigorous review by the International Coaching Federation and UBC (which also holds a CoachingWise designation)
- creating a community of coaching peers. Our cohort model, in which you start and end the program with the same group of professionals, allows for meaningful connections and a safe space in which to learn and grow.
Coach training skills applied in a workplace context enables organizations to achieve strategic goals, enhance leadership and create culture change. As an organizational coach, you can:
- change the quality and impact of organizational conversations and culture while holding individuals, teams and groups accountable
- advance personal and professional development and success
- help people, groups and teams thrive and do their best work within complex systems
- address organizational challenges by embracing the humanity of people and creating high-trust working relationships
- enable leaders to step into new roles by developing their learning and performance pathways
- enrich learning and development programs.
Who is This Program For?
Since our coaching program launched in 2013, 250 students have graduated as Certified Organizational Coaches (COC). Our program attracts a variety of students, including emerging leaders, mid-career professionals and those transitioning into other careers or retirement. Some have been supporting peers through informal coaching for a long time. They are motivated to:
- help others discover their potential and succeed in their careers
- formalize their people skills with academic and experiential learning
- support cultural change and foster team engagement in organizations
- deepen their coaching or helping practice by adding to other coaching or counselling credentials.
Our students hold different titles and roles, and include specialists, senior leaders, managers and consultants. Some of our students are:
- human resources/talent specialists and managers
- directors and managers of culture and change
- organizational development managers
- account supervisors and executives
- learning, development and training managers
- senior communications partners
- consultants and coaches
- project/program managers.
Industries and sectors are well represented in the program, and have included:
- public sector and government
- financial and real estate
- film and entertainment
- sole proprietors and consultancies.
Read our student stories from the 2019-2020 program:
- Adele Fraser, Director, People and Culture, The Village Restaurants
- Adenike Oyenuga, Performance Development Manager
- Margaret Seppelt, Director of Strategic Transformation and Improvement at BC Women’s Hospital and Health Centre
- Stephanie Hoi, Customer Experience Specialist, Slack
- Trevor Baker, Senior Consultant and Partner, MacDonald Search Group
The UBC certificate program emerged from UBC’s long-running and successful internal coaching program for faculty and staff, Coaching @ UBC. The University holds a CoachingWise designation from the Vancouver chapter of the International Coaching Federation, and has received two ICF Prism Awards, in 2005 and 2018, recognizing the University’s high standard of excellence in coaching programs.
The UBC Certificate in Organizational Coaching is an eight-month, part-time program that combines self-paced online learning, live online intensives, as well as a practicum and a capstone project. The 2021/22 and 2022 programs are offered 100% online.
You progress through the program with a single group of peers (a cohort). This unique format creates an experiential yet safe learning community in which you can foster connections, create and share knowledge, build leadership and encourage greater success together. Throughout the program, you work in pairs, threes and in small groups of 5–8 students, and are encouraged to work with one another in coach/client partnerships. The maximum number of learners in a cohort is 48.
The program includes:
Live Online Intensives: Ten days of live online sessions provide you immersive, high-touch, interactive learning hours. In these mandatory sessions, you practise coaching methodologies and frameworks with classmates, and interact with instructors, guest instructors, mentor coaches and alumni.
Modular Online Learning: Contribute, collaborate and complete modules and assignments over eight months within our virtual interactive classroom and online learning system, Canvas. Discuss posts, engage in a personal reflective practice and interact with each other under the supervision of an online moderator. Continually iterate and develop your coaching philosophy, competencies and fluencies. Online groups are divided into four groups of approximately 12 students each.
Coaching Practicum: Experience, practise and develop coaching skills by applying what you’ve learned, first with cohort peers and real individual clients, and then with organizational teams. Our team of ICF-credentialed Mentor Coaches guides you and provides feedback throughout your practicum. The program concludes with a one-month team capstone project with learners working in small teams with an organizational team.
Organizational Coaching Project: Apply coaching skills and International Coaching Federation (ICF) core competencies in an organizational context and receive feedback on techniques and approaches. Refine a personal coaching philosophy, integrate reflective practice, and benefit from group learning and ongoing individual and team coaching.
Final Coaching Competency Panel Evaluation: In this final component of the program, you submit a recorded 30-minute sample coaching session. Evaluated by two Professional Certified Coaches, the purpose of this recording is to demonstrate your coaching competencies at a PCC level. Evaluations use International Coaching Federation competency level markers.
Hours and Expectations
In Term 1, learners should set aside a minimum of 8–12 hours per week for online learning requirements. In Term 2, expect to spend 15–20 hours per week to meet online and practicum deliverables. Time requirements may vary.
To earn your Certified Organizational Coach designation, you must attend and participate in all three live learning intensives, successfully complete all of the online module assignments and practicum requirements, and pass the final coaching evaluation.
In order to participate in the UBC Certificate in Organizational Coaching program, you will need to have access to a computer, an email account and the internet. You’re provided with online access to UBC’s online learning software Canvas, and you should ensure you have the technology requirements needed to support Canvas.
We also use:
- Zoom virtual web conferencing
- Miro to capture conversations in Zoom breakout rooms
- Menti for student engagement and real-time anonymous feedback
While organizational coaching is a component of some coach training programs, we devote half of the required course hours to organizational coaching. The other half is dedicated to the practice of coaching with individuals, groups and teams in organizations.
The curriculum combines strong academic content with practical and experiential learning, grounded in the theory and frameworks of organizational development and psychology. The program includes practice coaching sessions, skill-building, reflective practice and mentoring. Group discussions, mini-lectures, skills practice, case studies, readings, practical written assignments and online discussion are also used to teach, practise and reinforce skills.
How am I Assessed?
You are assessed throughout the certificate program according to UBC grading practices to ensure successful acquisition of required skills, concepts and the ICF Core Competencies.
- Online module contributions are graded complete/incomplete based on assignment guidelines.
- Practicum elements are also graded complete/incomplete, and learners are required to initiate conversations should accommodations be required.
- You are required to evaluate your own progress.
- Learners must successfully complete a final coaching assessment to demonstrate their coaching skill proficiency in order to graduate as a Certified Organizational Coach.
Assessment criteria for each assignment and course is described in course outlines.
After the Program
We offer opportunities for our alumni to attend intensive sessions to provide learning support to new students while also providing avenues to advance their own learning and training. We are delighted that some of our past graduates have joined our instructor team, which allows us to deliver content in new and exciting ways.
Our instructors are experienced educators, coaches and industry experts who have on-the-ground experience, and expertise in coaching, leadership, human resources practice, business, organizational development, mindfulness, neuroscience, humanistic psychology, adult education and consulting. All have worked with adult learners in-person and online.
Our Mentor Coaches are International Coach Federation (ICF)-accredited coaches, and have strong academic and professional backgrounds. Mentor Coaches work one-on-one and in groups to help learners develop, achieve and demonstrate proficiency in their coaching skills and practice. You have the opportunity to work and learn from multiple mentor coaches throughout the program.
Rhonda Margolis, PCC
Yael Blum, PCC
Julie Stockton, PCPP
Maura Da Cruz, MCC
Justin Marples, PCC
Karen Kristjanson, PCC
Linda Alexander, PCC
Julia McLaughlin, PCC
David Ogle, PCC
Indy Batth, PCC
Andrea Fruhling, PCC
Brian Taguchi, PCC
Heather Turnbull, PCC
Coaching @ UBC was awarded Honourable Mention for the International 2018 Prism Award. This is a prestigious honour from the International Coach Federation for businesses and organizations with coaching programs that fulfill rigorous professional standards, address key strategic goals, shape organizational culture and yield discernible and measurable positive impacts.
The total cost for the part-time program is $9,950 (no tax). Once accepted into the program a $675 non-refundable deposit is required to hold a place in the program. The deposit will be applied to the total fee. Subsequent tuition payments can be paid in full or in three installments:
Cohort 11 (September 2021 start):
|Instalment 1: August 12, 2021||$5,275|
|Instalment 2: October 14, 2021||$2,000|
|Instalment 3: December 2, 2021||$2,000|
Cohort 12 (February 2022 start):
|Instalment 1: January 13, 2022||$5,275|
|Instalment 2: March 17, 2022||$2,000|
|Instalment 3: May 5, 2022||$2,000|
All fees are in Canadian dollars and are subject to change. Fees can be paid by Visa®, Mastercard®, cash, money order or certified cheque.
Course fees include all course materials, with the exception of two required textbooks which can be purchased from the UBC Bookstore:
- L. Wildflower & D. Brennan (Eds.), (2011). The handbook of knowledge-based coaching. From theory to practice. San Francisco: Jossey-Bass.
- D. Clutterbuck, J. Gannon, S. Hayes, I. Iordanou, K. Lowe, & D. MacKie (Eds.). The practitioner's handbook of team coaching. New York: Routledge.
Withdrawals, Refunds and Cancellations
Please see page 17 of the program handbook for information on our withdrawal, refund and cancellation polices.
Before applying to this program, we ask you to carefully read and understand the program handbook. The handbook contains detailed information about the program curriculum as well as important policies, terms and conditions that you are required to be aware of.
We also want you to note that students accepted into the program are asked to sign an agreement to demonstrate your commitment and understanding of the program’s terms of engagement, and expectations of students. Details of this agreement, along with information on UBC’s professional code of conduct, can be found in the program handbook.
Admission to this program is competitive and applications exceed the number of spaces available. Before applying to the program, we would be happy to discuss your eligibility, prior experience and the relevance of the program to your goals. Please contact us to set up an appointment.
To be considered for the UBC Certificate in Organizational Coaching, we ask that you meet the following minimum requirements:
- Have an undergraduate degree or equivalent professional experience
- Have at least five years of relevant work experience working with individuals and teams in a range of organizational contexts
- Be motivated to enrol in this program by relevant professional or personal experience or interest
- Have experience with International Coaching Federation coach training and/or being coached as a client of an ICF-credentialed coach
- Complete an informal admissions interview to assess readiness and the academic, interpersonal and communications skills sufficient to allow active participation in this dynamic and experiential program
- Have evidence of an adequate support network and resources in place for you to take on the demands of the program
- Demonstrate alignment between your expectations coming into the program, your post-program goals and the program outcomes and benefits that the program provides
- A letter of intent (maximum 500 words): You should outline your motivations for pursuing the program, your current coaching experience and understanding, what you feel you will gain from the program, what strengths you bring and how the program contributes to your future personal and/or professional goals.
- Current resume: A detailed resume with as much information about your work and life experiences as possible.
- Two reference letters: We are looking for your professional references to confirm that you are a suitable candidate for the coaching program, explain why they believe you will succeed and describe how the program will benefit you. We ask that the references indicate how they know you and their contact information.
When you submit your application, you will receive an email within five business days to confirm we’ve received your application and that it’s complete. Within a week following the first application deadline, the program team will contact you to schedule an informal admissions interview. This 25-minute interview is an opportunity to discuss your experiences, expectations and potential fit with the program.
If you're accepted into the program, you’re required to pay the non-refundable deposit within 10 business days to secure a place in the program.