Help Centre

Registration and Payment

Review registration and payment options, policies on refunds, transfers and withdrawals, eligibility and admissions, tax receipts, financial assistance and technical support.

Online Learning

Find out how to set up and access your courses on our learning management systems, and discover what online learning is like at UBC Extended Learning. Get information on computer and system requirements, and on how to use the video conferencing app Zoom.

Your Privacy

Review our privacy policy, find out how to update your profile and preferences, and learn about the recording of lectures and how we collect information.

Student Resources

Learn about our credentials, request certificates and transcripts, know what is expected of our students, and discover other learning opportunities at UBC.