AI Foundations 2: Business Processes

  • Online
  • $475

This micro-course can be applied toward the UBC Certificate in AI Skills Accelerator for IT, Digital and Enterprise Systems Professionals and is the proficiency level 2 micro-course in the AI Foundations track.

Building on foundational AI concepts, this proficiency level micro-course empowers IT and digital professionals to translate AI knowledge into practical business applications. Develop the skills to identify AI opportunities within existing processes, implement AI solutions effectively and measure their impact on organizational efficiency.

By the end of this course, you will be able to:

  • Evaluate existing business processes for AI enhancement opportunities
  • Develop comprehensive business cases for AI implementation projects
  • Design implementation roadmaps that account for technical and organizational factors
  • Calculate and present ROI metrics for AI initiatives
  • Communicate AI project value to diverse stakeholder groups
  • Apply change management principles to AI adoption

Platform and tool selection varies and is regularly updated to reflect current industry trends. Students can expect to interact with:

  • Evaluate existing business processes for AI enhancement opportunities
  • Business process mapping tools (Lucidchart, Miro)
  • AI project management platforms (Monday.com, Asana with AI features)
  • ROI calculation frameworks and templates
  • Stakeholder communication tools (PowerBI for dashboards)
  • Basic implementation platforms (Microsoft Power Platform, Google Workspace AI tools)

Course outline

  • Module 1: AI solution assessment and business case development
  • Module 2: Process analysis and AI integration planning
  • Module 3: Implementation strategies and change management
  • Module 4: Performance measurement and ROI analysis
  • Module 5: Stakeholder communication and project management
  • Module 6: Risk management and compliance considerations

How am I assessed?

You will be assessed on successfully completing weekly activities, including exercises, quizzes, applied case study projects (based on real-life scenarios) and your contributions to discussion posts. These activities are marked using a proficiency scale, and your instructor provides you informal feedback during live online sessions.

While you are not assessed on your attendance of the live online sessions, we encourage you to attend so you can learn and interact with your instructor and other participants. All sessions are recorded in case you miss one.

This micro-course operates on a pass/fail basis. You must achieve an overall grade of 70% or greater to pass and be eligible to earn the UBC Certificate in AI Skills Accelerator for IT, Digital and Enterprise Systems Professionals.

Expected effort

Expect to spend approximately 14 hours per week per course completing all learning activities, including attending live sessions online.

Requisites

Recommend completion of AI Foundations 1: Concepts and Tools or equivalent foundational AI knowledge. 

Course format

This 100% online part-time program consists of instructor-supported real-time classes combined with independent study. 

Each micro-course will consist of a weekly virtual class taught by subject matter experts and a high degree of personal engagement and interactivity. Outside of class, you can access online materials on your own time.

One business day before the micro-course start date, we’ll email you step-by-step instructions for accessing your micro-course.

Available sessions

Available course sessions
Dates Days Time Format Tuition Description
Thurs 4:30 pm Online $475
Thurs 4:30 pm Online $475

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How can we help?

We’re here to answer your questions, discuss learning options and provide insights, recommendations and referrals.  

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