Language Program Policies

UBC Extended Learning has refund and other policies that apply to most courses and programs. Specific language program policies are noted here.

Withdrawal and Cancellation Policies

Part-time Language Courses
If you would like to withdraw from a course, please submit written notice at least three business days before the course begins to be eligible for a refund (less a $50 administration fee). An email is considered adequate written notification. No refunds are provided for cancellations received later than three business days before the course begins. UBC Extended Learning is sometimes forced to cancel courses due to insufficient enrolment or other reasons. If this occurs, you will be contacted by email or by phone and a full refund provided.

Summer Intensives
For the one- to two-week language Summer Intensives and Summer Institutes, please submit written notice at least three business days before the program begins to be eligible for a refund (less a $50 administration fee). An email is considered adequate written notification. No refunds are provided for cancellations received later than three business days before the course begins.

Certificate and Award of Achievement Programs
Certificate and award of achievement programs have special refund policies. The program application fees are non-refundable; however, if you would like to withdraw from a course, please see the policy above for part-time language courses.

Discounts

Participants 65 and Over and UBC Students and Alumni
Those 65 or older are eligible to receive a $25 discount on registration. Proof of age may be requested at time of registration. UBC students and alumni also qualify for a $25 discount. A valid UBC student or alumni card must be provided upon registration. These discounts are not available through online registration. Please call 604 822 1444 to register.