Coaching Matters: Skills for the Coaching Conversation

Explore essential building blocks that invoke inquiry and inspire commitment within coaching conversations to create positive working relationships with colleagues, employees or clients. Research shows that the coachee-client relationship is a fundamental cornerstone to successful coaching. When clients or employees experience that they are valued and that their experiences matter, they are more likely to open up to new perspectives that result in positive changes.

Through structured exercises, demonstrations, theory and role plays, develop strategies and tools to leverage the coaching relationship, whether the outcome is performance, potential or both. Strengthen your own coaching practice from further practice and feedback in order to anchor the coaching alliance and movement in the coaching conversation.

Learn how to

  • Apply techniques such as metaphors, validation and mattering to help clients explore their goals
  • Practice contextual interviewing to support clients within their unique personal, business or cultural context
  • Build trust and respect in the coachee-client relationships
  • Support others to develop focus, forward movement and personal accountability to achieve their goals


This course is designed for new and established coaches, managers, team leaders and helping professionals or consultants wanting to bring greater skills and presence to their one-on-one conversations with clients or employees.

Continuing Education Credits: this course has been approved to offer 6 Continuing Coach Education credits (CCEU’s) by the International Coach Federation and by the Canadian Counselling and Psychotherapy Association (CCPA) for CEU hours.

 Available Discounts:

15% Group discount for 3 or more individuals from the same organization also available. To receive discount please call 604-822-8585 to register. (Group discounts does not apply to registrations via UBC tuition waiver)

Course Format

The format of this course is in-class.

Available Sessions

Course currently not available for registration.

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