Student Profile: Stephanie Hoi

Stephanie Hoi, a 2019 graduate of the UBC Certificate in Organizational Coaching program

Stephanie Hoi, BSc, COC, is a graduate of the 2019 UBC Certificate in Organizational Coaching program. She’s a customer experience specialist at Slack in Vancouver, BC, and shared her reflections and experiences in the program.

What led you to pursue the UBC Certificate in Organizational Coaching?

I was going through major changes in my life. When I immigrated to Canada, I had the opportunity to open myself up to new possibilities.

I took a short course to learn coaching as I believe coaching is such a powerful tool for self-awareness and development. I gained confidence and empowerment in that course, and I knew that I wanted to continue learning about coaching, and use the knowledge to help others.

Why did you choose an organizational coaching credential?

I chose organizational coaching because my background is business and marketing. I wanted to learn coaching skills while using my experience working in organizations. Doing the program in a recognized university was important as well, and I know UBC has a high reputation.

Organizational coaching not only helps individuals improve, it causes a ripple effect on other systems, the people they work with, and potentially the organization as a whole. With commitment from all levels of the organization and the guidance of coaches, this interconnection can lead to a positive and permanent change in a company’s culture.

"What I found the most appealing about this program is the network and connections we build in this community of coaches. We all learn from each other and share important resources."

What, if anything, surprised you about the program?

I enjoyed the Mentor Coach calls. They really helped me assess my progress as a coach. I was impressed by the support of the program leaders and all the Mentor Coaches, and their availability to answer questions.

What are you doing with your credential now? How do you apply your skills in your role and life?

What I found the most appealing about this program is the network and connections we build in this community of coaches. I’ve exchanged with so many peers and worked with mentors, and we all learn from each other and share important resources. This program has given me the knowledge and skills to pursue a career as a coach.

Learn more about the UBC Certificate in Organizational Coaching, an eight-month part-time International Coaching Federation (ICF) Accredited Coach Training Program (ACTP) that leads to the Certified Organizational Coach credential. It’s the only program of its kind accredited by the ICF, and offers a path to a PCC or ACC credential.