Joan Zennstrom, BA, RCIC, has extensive experience as an online instructor, coach, and mentor to aspiring Canadian immigration consultants.
An immigration professional for 29 years, Joan worked as an officer at the national and regional levels, as a national certified trainer with Citizenship and Immigration Canada, and as a case presenting officer at immigration inquiries. Her other roles include sponsorship unit supervisor, and a port of entry manager. Joan was instrumental in developing the training program for the implementation of the Immigration and Refugee Protection Act when it was enacted in 2002.
Retired from federal public service since 2009, Joan continues to operate an immigration consulting service. She has received several awards throughout her career.